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Privacy Policy — TEGO.Live

Last Updated: 17 November 2025 · Your privacy and safety are a priority. Read how we collect, use, and protect your information.

TEGO.Live is developed and operated by NSNR23 Future Technology PVT LTD.

Secure • Non-recording

Contents

1. Information We Collect

We collect only what is necessary to provide and improve TEGO.Live.

1.1 Information You Provide

  • Email address (for login & support)
  • Location (city / state) you enter during registration
  • Basic profile details (display name, bio)

1.2 We Do NOT Save

To protect your privacy we do NOT save or persist any of the following:

  • Live conversation audio or video
  • Messages exchanged inside a live call
  • Location, phone number, or anything you show/say during live

1.3 Automatically Collected

We may collect technical data to operate the service:

  • Device type and operating system
  • IP address and approximate location for safety
  • App usage metadata (pages visited, feature usage)

2. User Responsibility (VERY IMPORTANT)

🚨 You are fully responsible for any personal information you share with strangers on TEGO.Live.

  • Live location
  • Phone number
  • Contact details & address
  • Financial information
  • Any other sensitive personal data

If you share personal information voluntarily, you do so at your own risk.

3. How We Use Your Information

We use data only to operate and improve the service:

  • Improve app performance and features
  • Provide customer support and account recovery
  • Detect and prevent fraud, abuse, and illegal activity
  • Personalize content and recommendations
  • Enable login, billing, and push notifications

Data Retention

We retain account profile data until you delete your account. Automatically collected metadata is retained for limited periods for analytics and safety.

4. How We Protect Your Information

We apply industry standard security practices:

  • Encrypted database storage and transport (HTTPS/TLS)
  • Authenticated & rate-limited APIs
  • Minimal data collection for live features — no recordings
  • Internal access controls and monitoring
Third-party providers

We use trusted service providers for hosting and analytics. We limit the data shared with them and require contractual commitments for data protection.

5. Sharing of Information

We will not sell or trade your personal data. We share limited information only when necessary:

  • Law enforcement when required by valid legal process
  • To prevent fraud, abuse, or security incidents
  • Service providers that operate the platform (under contract)

6. Your Rights

You can exercise these rights at any time:

  • Request deletion of your account and data
  • Request removal of saved email or profile location
  • Update profile information via the app
  • Stop using TEGO.Live anytime — we provide account deletion

How to request deletion

Email support@tego.live with subject "Delete my account". Include the registered email and a short reason. Below is a template you can copy:

Subject: Delete my account

Hi TEGO.Live Team,

Please delete my account and all associated personal data.
Registered email: [your-email@example.com]
Reason (optional): [reason]

Thanks,
[your name]

FAQs

No — TEGO.Live does not record or store live call audio/video. We do not retain messages exchanged inside a live call. We collect only the metadata necessary to operate the service (e.g., device type, IP, app usage).

Legal & Compliance

TEGO.Live is committed to applicable data protection laws. If you are in the EU, you may have rights under GDPR; California residents may have rights under CCPA. The service is developed and operated by NSNR23 Future Technology PVT LTD. Contact support for requests specific to your jurisdiction.